Leaning on 15+ years’ experience as a technical writer, I write technical documentation for software engineers, website developers, researchers using supercomputers, and more. As an example of my collaboration with engineers, see Item-Item Music Recommendations With Side Information (PDF).

Among the technical tools that I have used, these are my favorites or I have used them most frequently:

  • Ubuntu Linux
  • Git; GitHub, GitLab
  • Sublime Text, LaTeX, vim
  • <oXygen/>, Arbortext Epic Editor
  • DocBook, DITA
  • HTML, CSS
  • XML, XSL
  • Hugo, Nanoc
  • Bash
  • GIMP
  • memoQ

These are things that I am learning about:

  • Python
  • SQL
  • NLP

Ursula co-built an organised system for documentation for a large engineering department. She created conventions and coached engineers to write better documentation. Her love for clear and simple language is infectious. Ursula helped me become a more effective writer and everyone I communicate with benefits from that.

—Duana Stanley, a software engineer


Ursula showed me that it takes special care to produce material that is free of ambiguity and understandable by the intended audience. I’ve carried over her expertise into my own documentation work, which has received praise, in no small part due to Ursula.

— Denis [dəˈni], a software engineer